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Work / Hardware apps

Ten years. 15+ apps. One phone that finds the fault.

For over a decade we have been the mobile engineering team behind a US tool manufacturer's suite of workshop diagnostic apps.

Client
US automotive tool manufacturer
Platforms
iOS and Android
Services
Design · Build · Run
Partnership
10+ years and counting

The challenge

The client makes diagnostic tools for mechanics. Each kit needed an app that connects to the hardware and turns a phone into an instrument: hearing a worn bearing, seeing inside an engine, testing a trailer's wiring. Without dismantling anything.

Apps that talk to hardware are a different discipline. Connections drop when a technician walks behind a car. Sensors stream faster than a phone can draw. Two phones handle Bluetooth differently.

What we built

More than fifteen apps across the client's product range. A few highlights:

  • Sound and vibration detection, in three generations
  • A live Wi-Fi inspection camera with photo and video capture
  • Wireless chassis noise diagnosis, in two versions
  • A Bluetooth trailer tester and tyre gauge

How we de-risk hardware projects

  1. Protocol first. We document the device protocol and build a test harness before any screens.
  2. Hardware in week one. A bare-bones app talks to the real device immediately.
  3. Two platforms, two realities. Android and iOS handle Bluetooth differently, so we design for both from day one.
  4. Tested where it lives. Distance, interference, low battery, older phones and gloved hands.
Mechanic at an open bonnet
10+
Years as the client's mobile team
15+
Hardware companion apps
2
Platforms, one standard
Daily
Used in workshops across the US

Where it is now

We still maintain and modernise the suite today: OS upgrades, store compliance, analytics and new features.

Making hardware that needs an app?

Talk to a team that has kept connected-device apps running across ten years of OS releases.